Contact VPSDEN
Send your question to the right address and include enough detail for us to help.
Sales, orders and technical support
For an existing order, include its reference, selected region and a short description of the issue. For a connection problem, include the time and timezone plus the error you see. Never send your full access key, wallet seed phrase or server password.
Before buying, we can help with plan resources, image compatibility, options and regional pricing.
Refund requests
For the first payment on a new account, the published refund window is 72 hours. Include your order reference and request; provide a refund destination through the support exchange. Review the full conditions.
Abuse and legal reports
Include the affected IP or URL, timestamps with timezone, the conduct or content concerned and supporting evidence. See the AUP, copyright policy and legal request guide.
Report a security issue
[email protected] — use a clear security subject. Start with a description that does not disclose customer data or reusable secrets. Agree a suitable channel before sharing sensitive evidence.
No public OpenPGP key is currently published. Security contact information is also available in security.txt.