Transparency and published information
Find the information that helps you assess a purchase and understand how to contact us.
Prices and terms
Plan prices and the configurator show resources, region and the selected prepaid period. The terms explain renewal, refunds and responsibilities.
Account data and legal requests
Contact details are optional and an access key identifies the account. Orders, payment status and information you send to support are still part of providing service. Read the privacy policy and request guide.
We do not publish verified totals of legal requests, disclosures or seizures. No numerical disclosure history is represented by this page.
Status, reviews and canary
The status page distinguishes contractual commitments from measured availability. Reviews are not scored until verified customer feedback is published. No signed warrant canary has been issued.
Corrections and business information
If a price, condition or description needs clarification, send the page URL and your question to [email protected]. Ask for business documentation before purchase if your organisation needs it.