Frequently asked questions

VPSDEN’s standard checkout does not ask you to upload identity documents or provide a name, address or phone number. Contact details are optional. Keep your account access key: it is how you return to your order and services. This does not mean anonymous traffic or exemption from our acceptable-use and legal policies.

No. Contact details are optional. Keep the access key issued with your order: it identifies your account, and an optional email address is not a password-reset service. Providing contact details lets us communicate about the order.

BTC on Bitcoin; XMR on Monero; LTC on Litecoin; ETH on Ethereum; TRX on TRON; SOL on Solana; USDT on TRC-20; USDC on TRC-20 (legacy); USDT on ERC-20; USDC on ERC-20. Eight assets and ten asset/network options. USDC on TRON is a legacy option following Circle’s withdrawal of support; confirm that your sending service supports the exact selected network.

CIPHER in Sofia costs €11.04 prepaid for three months, equivalent to €3.68 per month. CIPHER in Reykjavík costs €12.54 for three months. These quotes use the base resources and included options; a different region or paid options changes the total.

The available prepaid terms are three, six and twelve months. The full selected term is due when you order. A monthly equivalent helps compare plans; it is not a monthly payment or an hourly balance product.

No setup fee or additional gateway fee is added to the published configuration total. Your wallet, exchange or network may charge a transfer fee. The order total is in EUR; the payment screen supplies the crypto amount. Paid options and the selected location affect the total.

No. Service is prepaid and does not auto-renew. Keep track of the end of your term and arrange renewal before it expires. If you supply a contact channel, we can send service communications; keep your own renewal reminder as well.

A new account can request a full refund within 72 hours of its first payment, without giving a reason. Refunds use the cryptocurrency sent and a destination address you provide. After 72 hours, term payments are non-refundable. AUP violations are excluded; if we terminate service for another reason, the terms provide a pro-rata refund.

Pay VPSDEN directly with an accepted cryptocurrency. Payments are verified automatically; server preparation follows confirmation. Use the exact asset, network, address and amount shown for your order. Payments are verified automatically. We prepare your server after payment confirmation; confirm availability and timing with support if you have a fixed launch deadline.

No. Your access credentials, selected configuration, order and payment status are needed to provide the service. Contact details and support messages are also processed if you supply them. Public blockchain activity and wallet or exchange records are outside the scope of the optional-contact checkout.

No. Disk encryption protects stored data within its configuration and key-management limits. It does not by itself protect a running guest from every host-level threat. Keep keys and backups under your control, and discuss any required encryption or remote-unlock setup before relying on it.

Keep an independent backup of important data. The terms do not include backups by default; retained snapshots are a paid option where available. A snapshot on related infrastructure is not a substitute for a tested off-site recovery copy.

Compare the country, intended audience, resource requirements and full prepaid quote. Nine regions are listed, with different price factors. Geography alone is not a measured latency result or a guarantee about legal requests. The locations page shows the choices and the configurator calculates the selected region.

GHOST plans offer a diskless configuration with RAM instead of persistent local disk. They suit disposable workloads whose data can be recreated or stored separately. Plan for data loss when the instance stops or restarts, and arrange any persistent state before purchase. RAM-only does not establish anonymity, erase external copies or guarantee that a running workload cannot be inspected.

The catalogue includes Debian, Ubuntu, Alpine, Rocky Linux, Arch, NixOS, FreeBSD, OpenBSD and selected hardened or custom-image choices. The compatible list depends on the plan; GHOST requires a RAM-compatible image. No ready-made Windows licence is included in these Linux/BSD offers.

The published tools are the web configurator and account access page. Public catalogue and pricing data are available for comparing offers. A downloadable management CLI and Terraform provider are not currently published; contact us before designing a deployment around those integrations.

Use the status page for published service information and the reviews page for our review policy. No measured uptime history or verified customer-review score is currently published. The 99.99% SLA is a contractual commitment, not a reported measurement.

Yes, subject to the acceptable use policy and applicable law. Choose resources and transfer allowance for your workload. Tor exit operators should use a reduced exit policy that blocks SMTP and an exit notice; ask about requirements before placing an exit workload on a shared service address.

The AUP prohibits child sexual abuse material; malicious infrastructure such as malware command-and-control, ransomware and phishing; bulk unsolicited email or SMS; and attacks against third parties. Authorised security testing requires a documented scope. Permitted uses still have to comply with applicable law.

No. Send reports to the contact listed in our copyright or law-enforcement policy. Requests are assessed for their scope and applicable authority. Choosing a non-US location or buying without ID does not make a service immune from legal obligations.