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Status

This page will carry live state for all nine regions and every shared service, and an incident write-up for anything that goes wrong. It is not wired to our monitoring yet, so it reports nothing. A status page that shows numbers it did not measure is worse than one that shows none.

99.99%
SLA commitment
Credits are automatic
99.993%
Availability target
Internal, not a measurement
Measured uptime
No published monitoring data
Incidents
None published yet
Why every number here is a dash
Uptime, capacity headroom and incident counts are only worth reading if they come out of a monitoring system rather than out of a marketing department. Ours is not exporting to this page yet. Until it is, the SLA in the left-hand column is the number that binds us — it is a contractual commitment with an automatic credit schedule behind it, and you can hold us to it whether or not this page ever shows a green dot.
Regions

Compute

Uplink capacity is a property of the build and is accurate. Status and uptime columns stay empty until monitoring feeds them.

RegionStatus90-day uptimeUplink
🇮🇸ReykjavíkIcelandnot reporting40 Gbps
🇳🇱AmsterdamNetherlandsnot reporting100 Gbps
🇨🇭ZürichSwitzerlandnot reporting40 Gbps
🇷🇴BucharestRomanianot reporting40 Gbps
🇧🇬SofiaBulgarianot reporting20 Gbps
🇲🇩ChișinăuMoldovanot reporting20 Gbps
🇵🇦Panama CityPanamanot reporting20 Gbps
🇸🇨VictoriaSeychellesnot reporting10 Gbps
🇲🇾Kuala LumpurMalaysianot reporting40 Gbps
Shared services

Platform

Control panel
no data · 90 days
REST API
no data · 90 days
Onion services (v3)
no data · 90 days
Provisioning pipeline
no data · 90 days
Payment gateway (OxaPay)
no data · 90 days
Looking glass
no data · 90 days
Incident history

Everything that goes wrong, written up

Root cause and remediation for each, written by whoever fixed it. We do not use the phrase “a small number of customers”.

No incident reports published

There is no incident history on this page yet. That is a statement about what we have published, not a claim that nothing has ever failed — read it as an empty archive rather than a clean record. Every report that does appear here will carry a date, a region, a duration, a root cause and what we changed afterwards.

Subscribe without telling us who you are

Status notifications will be available by feed, webhook, Matrix and XMPP. There is no email list, because an email list is a list of customers.

The feed and the polling endpoint are not up yet, so there is nothing to subscribe to and we are not going to print a URL that returns a 404. Matrix is the one channel that works today: #status:matrix.vpsden.com.

When this page is live it will be served from infrastructure that is deliberately not ours — if our network is down, a status page hosted on it would be down too. It is also covered by the SLA, which pays credits automatically rather than on request.