Account data and logging
Optional contact reduces what you need to provide at checkout. It does not mean that a hosting service processes no data.
What the purchase involves
Your order contains the selected resources, region, term, amount and payment status. An access key is used to identify the account. Contact information and support messages are additional information when you choose to send them.
See the privacy policy for purposes, published retention rules and requests about your data.
Your application controls its own logs
Operating systems, web servers, databases, VPN software and third-party integrations may produce logs. Review their settings, access permissions, backups and destinations. A diskless plan does not remove records sent to another machine or service.
No universal zero-record guarantee
We do not publish an independent no-logs audit or a measured infrastructure-wide zero-logging result. Do not treat a region, optional contact or RAM-only storage as proof that every network, payment or application record is absent.
For a specific retention or logging requirement, ask support before purchase and document the configuration you need.